Came out to house on time to give estimate. Gave helpful suggestions on style. We wanted something basic and they didn’t try to talk me into anything we didn’t want. Came out another day to measure tub area. Asked us then if we wanted surround up to the ceiling. Wasn’t sure how that would look, but decided to go with it as it would protect the walls there. Didn’t cost extra to do that. Glad we did as it looks nice. Installers came out on time the day the work was scheduled. I left for work and when I came back everything was cleaned up and beautifully done. They even gave us a expandable shower curtain rod so we wouldn’t have to drill holes in the surround. Very happy with their work and with everyone I dealt with in their company.